Policies

DOA Policy:

If there are any DOAs within your order, you MUST contact us within 2 hours of the box's arrival and provide pictures of the DOA. Our DOA policy does not apply if the package is delayed for any reason by the shipping carrier.

 

Shipping Policy:

​All live coral orders are shipped with FedEx overnight delivery to the address included on your order. Shortly after placing your order you will receive an email asking your preferred delivery date. If there are any other shipping concerns, please contact us via our Contact Us! page